1. Partnership & Philosophy
What is the Dried Dog Treats partnership philosophy?
Dried Dog Treats is, above all, an independent business built by people, for people. We value a trade community founded on kindness, mutual respect, and the shared understanding that challenges happen. Whenever issues arise, our approach is straightforward: honest communication, practical solutions, and goodwill. We build long-term relationships with stockists who appreciate respectful, transparent cooperation.
Who can apply for a trade account?
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2. Ordering & Requirements
What is your Minimum Order Value (MOQ)?
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How do I place an order?
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Can I amend or cancel an order?
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3. Pricing & VAT
Are your prices inclusive of VAT?
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Do you offer volume discounts?
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4. Delivery & Logistics
What are your delivery charges?
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How quickly do you dispatch?
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What is your standard transit time?
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Do you ship internationally?
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5. Damages, Returns & Claims
What if some products arrive damaged or are missing?
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Can I return unsold stock?
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